About Delivery
All orders are subject to product availability. If an item is out of stock, you will be notified and refunded using your original payment method. Orders are delivered within 4–7 days of payment confirmation. For antiques over 100 years old, permission from the Archaeological Survey of India is required for export. Once delivered, orders will be marked as delivered. For assistance, contact us via email, phone, or visit our stores. Report any packaging damage upon delivery to +91-9447089567 or victoriacoins1972@gmail.com.
Returns: Simple as 1-2-3
In-Store Returns
We aim to make returns as convenient as possible. Items purchased from our website can be returned to any of our physical stores.
If visiting a store isn't convenient, you can return items by courier. Contact our support team for return authorization and shipping instructions. Please ensure the item is securely packaged to prevent damage during transit. Note that customers are responsible for shipping costs and any loss or damage during the return shipment. For assistance, contact us at +919447089567 or victoriacoins1972@gmail.com.
Product Exchange
We allow product exchanges as a convenient alternative to refunds. If you need a replacement for your purchase, please contact our support team to initiate the process. Ensure the item is unused, in its original packaging, and in the same condition as received.